We are fully transparent about how your personal information is collected, stored, and used. At Daraz Palace, your privacy is our highest priority.
Overview: Daraz Palace is committed to protecting your privacy. We collect only what is necessary, never sell your data to third parties, and employ the highest standards of security technology.
This Privacy Policy ("Policy") applies to the Daraz Palace platform and all of its associated services. We believe that every user's personal data is their own asset, and safeguarding it is our ethical responsibility.
By creating an account or using our services on Daraz Palace, you agree to this Privacy Policy. This policy, together with our Terms & Conditions forms the complete legal framework together.
This Privacy Policy applies to:
Daraz Palace collects only the information strictly necessary to provide its services. A detailed breakdown of the data we collect is provided below:
| Data Type | What Information | Mandatory? |
|---|---|---|
| Identity & Verification | Full name, date of birth, nationality | |
| Contact Information | Mobile number, email, address | |
| Financial Information | Payment methods, transaction history | |
| Identity Verification | NID/passport copy, selfie | |
| Device Information | IP address, browser, operating system | |
| Gaming Activity | Game history, betting patterns |
We never collect unnecessary information. Every piece of data has a specific purpose, and once that purpose is fulfilled, the data is deleted or securely archived.
Daraz Palace collects information through several methods. Our goal is to keep you fully informed about each of them.
Our Commitment: We never access your microphone, camera, or location without your permission. All data collection happens with your full knowledge.
Daraz Palace uses collected information only for specific purposes. Every purpose for which your data is used is clearly outlined below:
Your information is never used against your interests. You always have the option to opt out of marketing communications.
Daraz Palace never sells your personal information. However, limited data may be shared with trusted partners to facilitate our services.
Important: All third-party partners are required to comply with our strict privacy standards. They may not use your information for their own purposes.
For international data transfers, we ensure that adequate data protection measures are in place in the destination country.
Daraz Palace uses cookies and similar technologies to enhance platform performance and improve your experience. Cookies are small text files stored on your device.
Stores login sessions, security tokens, and language preferences. These cookies cannot be disabled.
Collects platform usage data to improve our services. This can be disabled.
Personalizes your experience by remembering your preferences and history.
Used for account security and fraud prevention.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect certain platform functionality.
Daraz Palace uses industry-leading security technology to protect your personal and financial data.
In the event of a data breach: In the event of a data breach, we will notify affected users within 72 hours and take appropriate action.
We retain your information only for as long as necessary. Retention periods vary depending on the type of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial regulatory authority guidelines |
| KYC Documents | 5 years | AML/CFT Legal Requirements |
| Gaming History | 3 years | Dispute Resolution |
| Cookie Data | 30 days – 1 year | Depending on cookie type |
Once the retention period expires, data is automatically deleted or fully anonymized.
Every member of Daraz Palace has the following rights over their own data:
You may request to view any information we hold about you.
You may request correction of any inaccurate or incomplete information.
You may request deletion of your data where there is no legal obligation to retain it.
You may request that your information be restricted to specific purposes only.
You may request a copy of your data in a structured, portable format.
You may object to your data being used for marketing or profiling purposes.
To exercise these rights support@darazpalace.bet. We will respond within 30 days.
Daraz Palace strictly prohibits providing services to anyone under the age of 18. We never knowingly collect data from minors.
To Parents: If you suspect your child is using an online gaming platform, please contact us immediately at support@darazpalace.bet.
Daraz Palace may update this Privacy Policy as needed. For any significant changes, users will be notified in advance via email or platform notification.
For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:
We take every privacy-related request from you seriously.
The Core Pillars of Our Privacy Protection
All your data is secured with 256-bit AES encryption — the same technology used by banks and government agencies.
Daraz Palace never sells your personal information to advertisers or third parties. This is our unwavering policy.
We only collect information that is strictly necessary to provide our services. Nothing more.
You have the right to view, correct, or delete your information at any time. Submit a request whenever you need.
Independent cybersecurity experts regularly audit our systems and identify vulnerabilities.
Our team is always on hand for any privacy-related questions or concerns. Feel free to reach out at any time.
Your privacy is fully protected at Daraz Palace. Register with confidence and enjoy a world-class gaming experience.